How We Helped a UK-Based Medspa Boost Bookings by 63% and Generate £123,000 in Additional Revenue in Just 60 Days

A premium medspa in the UK offering Botox, laser treatments, and advanced skincare. Despite growing demand, their team struggled to keep up with booking requests, follow-ups, and general inquiries—especially outside working hours.

Challenges -

📞 Missed Appointment Opportunities

Delayed responses caused high-intent clients to choose competitors.📋 Front Desk Staff Overloaded

In-house team was stuck answering repetitive questions instead of serving walk-ins.📉 No-Shows & Cold Leads

Many consultations were missed due to lack of reminders or nurturing.🌙 No Booking Option After Hours

Prospects browsing late couldn’t schedule on the spot—resulting in drop-offs.

Our Solution -

We deployed IntelAi’s AI Sales Agent to automate the entire front-end of their sales and booking process—running 24/7.✅ Round-the-Clock Appointment Booking

AI handled bookings instantly—even during evenings and weekends.✅ Automated FAQs & Call Handling

AI answered questions about services, pricing, and availability in real time.✅ Follow-Ups + No-Show Recovery

Automated texts, reminders, and reactivation campaigns brought leads back in.✅ Special Offer Outreach to Past Clients

Targeted messages drove return visits and package upgrades.

Results -

💆 63% Increase in Appointments in 60 Days

💰 £123,000 in Additional Revenue

📞 10,000+ Calls Handled Simultaneously

⚡ 3x Faster Lead Response Time

⏳ 45% Drop in Front Desk Workload

🌙 28% of Bookings Made Outside Business Hours

Client Testimonial -

“We didn’t just want more leads—we needed a system to handle them well. IntelAi gave us exactly that. Bookings went up, revenue followed, and our front desk finally had breathing room. It's like having an extra team that never sleeps.”

— Clinic Manager, Medspa (UK)